I'm having problems sending master data to a Bedanet 9290. The data can't be updated.
Answer by
Stephen Prastman
The cause to this problem might be related to the device connection. You will have to check the network settings and cables in case if you're using a physical device to transmit data.
Open the application, then access its configuration instructions. Make sure to choose another COM/USB port in case it's using one. Sometimes other applications gain access to COM ports, making it impossible for communication with the device. If this procedure doesn't work, I recommend contacting the developers. They will provide additional information related to this problem.
I'm having problems sending master data to a Bedanet 9290. The data can't be updated.
The cause to this problem might be related to the device connection. You will have to check the network settings and cables in case if you're using a physical device to transmit data.
Open the application, then access its configuration instructions. Make sure to choose another COM/USB port in case it's using one. Sometimes other applications gain access to COM ports, making it impossible for communication with the device. If this procedure doesn't work, I recommend contacting the developers. They will provide additional information related to this problem.
Contact: http://www.primion-nodens.com/eng/contacts/